Shipping & Returns

kaizen-s2000-v3-333333.jpgReturn Policy

-All returns must be approved by an associate.

-All returns must be made within 15 days of the purchase.

-All returns must be in original condition.

-Paypal, Credit card, and shipping charges cannot be refunded.

-All Returns  subject to  25% restocking fee.

-No returns on used parts.

-No returns on "Special Orders."

-No returns on electronics.


*You should expect to receive your refund within 3-5 days after the package is received and approved by the shipper.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.