How orders leave the shop, and what to do if something needs to come back.
Shipping within the United States
We ship throughout the United States from our shop in Springfield, Virginia. When you place an order we estimate shipping and delivery dates based on the availability of your items and the shipping option you choose. Shipping over $500 is free.
Shipping rates for many items are weight-based. The weight of any such item is shown on its product page. To reflect the policies of the carriers we use, all weights are rounded up to the next full pound.
International orders
We do not process international orders through the website. We are glad to supply customers outside the United States — we simply handle those orders directly so we can quote freight and duties properly and arrange payment by bank transfer.
Email info@inlinepro.com or call 703-455-5805 with the parts you need and where they are going, and we will come back to you with a total.
Return policy
- All returns must be approved by an associate before shipping anything back.
- All returns must be made within 30 days of purchase, in original condition.
- PayPal, credit card and shipping charges cannot be refunded.
- All returns are subject to a 25% restocking fee.
- No returns on used parts, electronics or special orders.
Expect your refund within 3–5 days after the package is received and approved. To start a return, contact us with your order number and details about the product.